/* =====================================================================
   在线客服系统 · 后台（客服/超管）统一样式
   参考主流客服工作台布局：左侧导航 + 会话列表 + 聊天窗 + 访客信息栏
   ===================================================================== */
:root{
  --brand:#2f6fed;
  --brand-dark:#1f56c9;
  --brand-light:#eaf1ff;
  --brand-grad:linear-gradient(135deg,#3b7bff 0%,#2f6fed 55%,#1f56c9 100%);
  --text:#0f172a; --text-2:#5b6b82; --text-3:#94a3b8;
  --line:#e8edf5; --bg:#f3f6fb; --card:#fff;
  --ok:#16a34a; --warn:#f59e0b; --danger:#e5484d; --purple:#7c5cff;
  --shadow:0 8px 28px rgba(23,48,102,.08);
  --shadow-lg:0 22px 60px rgba(23,48,102,.16);
  --font:-apple-system,BlinkMacSystemFont,"PingFang SC","Hiragino Sans GB","Microsoft YaHei",system-ui,"Segoe UI",Roboto,sans-serif;
}
*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html,body{margin:0;padding:0;height:100%}
body{font-family:var(--font);color:var(--text);background:var(--bg);font-size:13.5px;overflow:hidden;-webkit-font-smoothing:antialiased}
button,input,textarea,select{font-family:inherit;font-size:inherit;outline:none;border:none}
button{cursor:pointer;background:none}
a{color:var(--brand);text-decoration:none}
img{display:block;max-width:100%}
::-webkit-scrollbar{width:6px;height:6px}
::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:99px}
::-webkit-scrollbar-thumb:hover{background:#94a3b8}

/* ---------------- 布局 ---------------- */
.wb{display:flex;height:100vh;height:100dvh;overflow:hidden}

/* 左侧主导航 */
.nav{
  width:82px;flex:0 0 82px;background:linear-gradient(180deg,#1e3a8a 0%,#22418f 100%);
  background:linear-gradient(180deg,#1e3a8a 0%,#22418f 100%);
  display:flex;flex-direction:column;align-items:center;padding:14px 0;gap:4px;position:relative;z-index:6;
}
.nav-logo{
  width:42px;height:42px;border-radius:12px;background:rgba(255,255,255,.14);display:flex;align-items:center;
  justify-content:center;font-size:20px;margin-bottom:14px;border:1px solid rgba(255,255,255,.16);
}
.nav-item{
  width:64px;height:58px;border-radius:13px;display:flex;flex-direction:column;align-items:center;
  justify-content:center;gap:4px;color:rgba(255,255,255,.72);font-size:11px;transition:.18s;position:relative;
}
.nav-item .ic{font-size:19px;line-height:1;display:flex;align-items:center;justify-content:center}
.nav-item .ic svg{display:block;pointer-events:none}
.nav-item:hover{background:rgba(255,255,255,.10);color:#fff}
.nav-item.active{background:rgba(255,255,255,.18);color:#fff;font-weight:600}
.nav-item.active::before{
  content:"";position:absolute;left:-9px;top:50%;transform:translateY(-50%);width:3.5px;height:24px;
  border-radius:0 4px 4px 0;background:#7fd1ff;
}
.nav-badge{
  position:absolute;top:8px;right:8px;min-width:17px;height:17px;padding:0 4px;border-radius:99px;
  background:#f43f5e;color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;
}
.nav-foot{margin-top:auto;display:flex;flex-direction:column;align-items:center;gap:8px;width:100%}
.nav-ava{width:36px;height:36px;border-radius:11px;object-fit:cover;border:2px solid rgba(255,255,255,.35);cursor:pointer}

/* 退出登录按钮：侧栏底部，悬停变红提示 */
.nav-item.logout{width:64px;height:52px;color:rgba(255,255,255,.62)}
.nav-item.logout:hover{background:rgba(239,68,68,.24);color:#fecaca}
.nav-item.logout .ic{display:flex;align-items:center;justify-content:center}
.nav-item.logout .ic svg{display:block}

/* 菜单提示小圆点（如「设置」里有分配模式配置） */
.nav-dot{
  position:absolute;top:7px;right:8px;width:6px;height:6px;border-radius:50%;
  background:#fbbf24;box-shadow:0 0 0 2px rgba(30,58,138,.85);
}

/* 会话列表栏 */
.list-col{
  width:296px;flex:0 0 296px;background:var(--card);border-right:1px solid var(--line);
  display:flex;flex-direction:column;min-width:0;
}
.lc-head{padding:16px 16px 10px;border-bottom:1px solid var(--line)}
.lc-title{display:flex;align-items:center;gap:8px;margin-bottom:12px}
.lc-title h2{margin:0;font-size:15.5px;font-weight:700;flex:1}
.lc-count{font-size:11.5px;color:var(--text-3);background:#f1f5fb;padding:3px 9px;border-radius:99px;font-weight:600}
.search{
  display:flex;align-items:center;gap:8px;background:#f5f8fd;border:1px solid var(--line);border-radius:10px;
  padding:8px 11px;transition:.18s;
}
.search:focus-within{border-color:var(--brand);background:#fff;box-shadow:0 0 0 3px rgba(47,111,237,.09)}
.search input{flex:1;background:none;font-size:13px;min-width:0}
.search .ic{color:var(--text-3);font-size:14px}
.tabs{display:flex;gap:4px;padding:10px 12px 8px;overflow-x:auto;border-bottom:1px solid var(--line);flex:0 0 auto}
.tab{
  padding:6px 13px;border-radius:9px;font-size:12.5px;color:var(--text-2);white-space:nowrap;
  transition:.18s;font-weight:500;
}
.tab:hover{background:#f1f5fb}
.tab.active{background:var(--brand-light);color:var(--brand);font-weight:600}
.tab .n{font-size:10.5px;opacity:.75;margin-left:3px}

/* ---------- 分配模式快捷开关（总后台监控页） ---------- */
.mode-bar{
  display:flex;align-items:center;gap:9px;flex-wrap:wrap;
  padding:9px 12px;border-bottom:1px solid var(--line);background:#fafcff;flex:0 0 auto;
}
.mode-bar .mb-label{font-size:11.5px;color:var(--text-3);font-weight:600;flex:0 0 auto}
.mb-seg{display:flex;background:#eef2f9;border-radius:9px;padding:2px;flex:0 0 auto}
.mb-btn{
  padding:5px 12px;border-radius:7px;font-size:12px;font-weight:600;
  color:var(--text-2);transition:.18s;white-space:nowrap;
}
.mb-btn:hover{color:var(--brand)}
.mb-btn.active{background:#fff;color:var(--brand);box-shadow:0 1px 4px rgba(15,23,42,.10)}
.mb-btn.active[data-mode="grab"]{color:#dc2626}
.mode-bar .mb-tip{font-size:11px;color:var(--text-3);flex:1 1 auto;min-width:0;text-align:right}

.lc-body{flex:1;overflow-y:auto;padding:6px 8px 14px}
.sess{
  display:flex;gap:11px;padding:12px;border-radius:12px;cursor:pointer;transition:.16s;
  border:1px solid transparent;position:relative;margin-bottom:2px;
}
.sess:hover{background:#f7faff}
.sess.active{background:var(--brand-light);border-color:#d3e0ff}
.sess.active::after{content:"";position:absolute;left:0;top:14px;bottom:14px;width:3px;border-radius:0 4px 4px 0;background:var(--brand)}
.sess .av{position:relative;flex:0 0 42px}
.sess .av img{width:42px;height:42px;border-radius:12px;object-fit:cover;background:#e2e8f0}
.sess .av .st{
  position:absolute;right:-1px;bottom:-1px;width:11px;height:11px;border-radius:50%;
  border:2px solid #fff;background:var(--ok);
}
.sess .av .st.off{background:#cbd5e1}
.sess .ct{flex:1;min-width:0}
.sess .r1{display:flex;align-items:center;gap:6px;margin-bottom:4px}
.sess .nm{font-size:13.5px;font-weight:600;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.sess .tm{font-size:10.5px;color:var(--text-3);flex:0 0 auto}
.sess .r2{display:flex;align-items:center;gap:6px}
.sess .lm{font-size:12px;color:var(--text-3);flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.badge{
  min-width:18px;height:18px;padding:0 5px;border-radius:99px;background:#f43f5e;color:#fff;
  font-size:10.5px;font-weight:700;display:flex;align-items:center;justify-content:center;flex:0 0 auto;
}
.tag{
  font-size:10px;padding:2px 7px;border-radius:6px;font-weight:600;flex:0 0 auto;
}
.tag.waiting{background:#fef3c7;color:#b45309}
.tag.serving{background:#dcfce7;color:#15803d}
.tag.closed{background:#f1f5f9;color:#64748b}

/* ---------- 抢单模式：待接入的会话（置顶 + 红色角标） ---------- */
.tag-pool{
  flex:0 0 auto;font-size:10px;font-weight:700;padding:2px 7px;border-radius:6px;
  background:#f43f5e;color:#fff;letter-spacing:.2px;
  animation:poolPulse 1.6s ease-in-out infinite;
}
@keyframes poolPulse{
  0%,100%{box-shadow:0 0 0 0 rgba(244,63,94,.42)}
  50%    {box-shadow:0 0 0 4px rgba(244,63,94,0)}
}
/* 待接入的整行加淡红底，在列表里一眼可见 */
.sess.is-pool{
  background:#fff5f7;border-color:#ffd9e0;
}
.sess.is-pool:hover{background:#ffeef2}
.sess.is-pool .av img{box-shadow:0 0 0 2px #fecdd6}

/* Tab 上的待接入计数（红底白字） */
.tab .n-pool{background:#f43f5e;color:#fff}
.tab.active .n-pool{background:#fff;color:#f43f5e}

/* ---------- 同事的会话标识（协作介入开启时） ---------- */
.tag-owner{
  flex:0 0 auto;font-size:10px;padding:2px 7px;border-radius:6px;font-weight:600;
  background:#e0e7ff;color:#4338ca;max-width:84px;
  overflow:hidden;text-overflow:ellipsis;white-space:nowrap;
}

/* ---------- 抢单模式：可接入标识（琥珀色，区别于「接待中」的蓝紫） ---------- */
.tag-grab{
  flex:0 0 auto;font-size:10px;padding:2px 7px;border-radius:6px;font-weight:600;
  background:#fef3c7;color:#b45309;white-space:nowrap;
}

/* ---------- 总后台会话列表：改派小按钮 ---------- */
.mini-assign{
  margin-left:auto;flex:0 0 auto;font-size:10.5px;font-weight:600;
  padding:2px 9px;border-radius:6px;border:1px solid #d3e0ff;
  background:#f4f8ff;color:var(--brand);transition:.15s;
}
.mini-assign:hover{background:var(--brand);color:#fff;border-color:var(--brand)}

/* ---------- 抢单操作条（聊天区顶部提示） ---------- */
.pool-tip{
  display:flex;align-items:center;gap:9px;padding:9px 14px;font-size:12.5px;
  background:#fff5f7;color:#be123c;border-bottom:1px solid #ffd9e0;
}
.pool-tip .pt-btn{
  margin-left:auto;flex:0 0 auto;padding:5px 13px;border-radius:8px;
  background:#f43f5e;color:#fff;font-size:12px;font-weight:600;
}
.pool-tip .pt-btn:hover{background:#e11d48}
.pool-tip .pt-btn[disabled]{opacity:.6;cursor:not-allowed}

/* ---------- 说明框（设置页） ---------- */
.tip-box{
  font-size:12.5px;line-height:1.85;color:#5b6b82;background:#f5f8fd;
  border:1px solid #e8edf5;border-radius:12px;padding:13px 15px;margin:4px 0 16px;
}
.tip-box b{color:var(--text-1);font-weight:650}
.tip-danger{background:#fef2f2;color:#b42318;border-color:#fecaca}
.tip-danger b{color:#b42318}
.empty{
  padding:60px 24px;text-align:center;color:var(--text-3);font-size:13px;line-height:2;
}
.empty .ic{font-size:42px;opacity:.35;margin-bottom:10px}

/* 聊天主区 */
.chat-col{flex:1;display:flex;flex-direction:column;background:#f7f9fd;min-width:0;position:relative}
.cc-head{
  height:62px;flex:0 0 62px;background:rgba(255,255,255,.94);backdrop-filter:blur(14px);
  border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:0 18px;
}
.cc-head .av{position:relative}
.cc-head .av img{width:40px;height:40px;border-radius:12px;object-fit:cover}
.cc-head .av .st{position:absolute;right:-1px;bottom:-1px;width:11px;height:11px;border-radius:50%;border:2px solid #fff;background:var(--ok)}
.cc-head .av .st.off{background:#cbd5e1}
.cc-name{font-size:15px;font-weight:600;display:flex;align-items:center;gap:7px}
.cc-sub{font-size:11.5px;color:var(--text-3);margin-top:3px;display:flex;gap:9px;align-items:center;flex-wrap:wrap}
.cc-sub .sep{width:1px;height:10px;background:var(--line)}
.cc-actions{display:flex;gap:6px;align-items:center}
/* 总后台「信息」按钮：桌面端信息栏常驻，故默认隐藏；仅手机端浮层时显示 */
.wb-super #btnInfo{display:none}
.ibtn{
  height:32px;padding:0 12px;border-radius:9px;border:1px solid var(--line);background:#fff;
  color:var(--text-2);font-size:12.5px;font-weight:500;transition:.18s;display:flex;align-items:center;gap:5px;
}
.ibtn:hover{border-color:var(--brand);color:var(--brand);background:var(--brand-light)}
/* ★ 危险操作（结束会话 / 删除）：默认就带红色，不用等 hover 才认出来 */
.ibtn.danger{color:var(--danger);border-color:#fecaca;background:#fff5f5}
.ibtn.danger:hover{border-color:var(--danger);color:#fff;background:var(--danger)}

/* 消息区 */
.msgs{flex:1;overflow-y:auto;padding:20px 18px 18px}
.day-tag{text-align:center;margin:6px 0 16px}
.day-tag span{font-size:11.5px;color:var(--text-3);background:#fff;padding:4px 12px;border-radius:99px;border:1px solid var(--line)}
.sys-msg{text-align:center;margin:13px 0}
.sys-msg span{font-size:12px;color:#7b8aa3;background:#eef2f9;padding:5px 14px;border-radius:99px;display:inline-block;max-width:78%;line-height:1.5}
.msg{display:flex;gap:10px;margin-bottom:15px;align-items:flex-start;animation:fadeUp .26s ease both}
@keyframes fadeUp{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}
.msg .ava{width:37px;height:37px;flex:0 0 37px;border-radius:11px;object-fit:cover;background:#e2e8f0}
.msg .body{max-width:min(560px,72%);min-width:0}
.msg .meta{display:flex;align-items:center;gap:7px;margin-bottom:5px;font-size:11.5px;color:var(--text-3)}
.msg .meta .nm{font-weight:600;color:var(--text-2);font-size:12.5px}
.msg .meta .rt{font-size:10px;padding:1px 6px;border-radius:5px;background:#f1f5f9;color:#64748b;font-weight:600}
.msg .meta .rt.kefu{background:var(--brand-light);color:var(--brand)}
.msg .meta .rt.user{background:#f1f5f9;color:#475569}
.bubble{
  padding:10px 14px;border-radius:4px 13px 13px 13px;background:#fff;font-size:13.5px;line-height:1.68;
  word-break:break-word;white-space:pre-wrap;box-shadow:0 2px 9px rgba(23,48,102,.05);border:1px solid #eef2f8;
}
.bubble.emoji{font-size:29px;line-height:1.25;background:transparent;box-shadow:none;border:none;padding:2px 0}
.bubble img{border-radius:11px;max-width:220px;cursor:zoom-in;border:1px solid var(--line)}

/* ---- 富媒体气泡 ---- */
.bubble-media{padding:5px !important;background:#fff !important;line-height:0}
.bubble-media video{display:block;border-radius:11px;max-width:230px;max-height:270px;background:#000;border:1px solid var(--line)}
.bubble-audio{display:flex;align-items:center;gap:9px;min-width:186px;padding:9px 12px !important}
.bubble-audio .va-ic{width:29px;height:29px;border-radius:50%;background:var(--brand-light);color:var(--brand);display:flex;align-items:center;justify-content:center;font-size:14px;flex:0 0 auto}
.bubble-audio audio{height:33px;width:100%;min-width:146px;outline:none}

/* ===== ★ 微信风格语音条（替代浏览器原生 audio 控件） ===== */
.voice-bar{
  display:flex;align-items:center;gap:9px;min-width:88px;max-width:210px;
  padding:10px 13px;border-radius:3px 13px 13px 13px;
  background:#f1f5fb;border:1px solid var(--line);cursor:pointer;
  transition:.16s;user-select:none;-webkit-tap-highlight-color:transparent;
}
.voice-bar:hover{border-color:#d3e0ff;background:#f7faff}
.voice-bar:active{transform:scale(.985)}
.voice-bar .vb-wave{display:flex;align-items:center;gap:2.5px;flex:0 0 auto;height:16px}
.voice-bar .vb-wave i{width:2.5px;border-radius:2px;background:var(--brand);height:6px;transition:.2s}
.voice-bar .vb-wave i:nth-child(2){height:12px}
.voice-bar .vb-wave i:nth-child(3){height:8px}
.voice-bar.playing .vb-wave i{animation:vbWave .85s ease-in-out infinite}
.voice-bar.playing .vb-wave i:nth-child(2){animation-delay:.16s}
.voice-bar.playing .vb-wave i:nth-child(3){animation-delay:.32s}
@keyframes vbWave{0%,100%{transform:scaleY(.5)}50%{transform:scaleY(1.5)}}
.voice-bar .vb-time{font-size:13px;color:var(--text-2);font-weight:500;margin-left:auto;white-space:nowrap}

/* 客服/管理员自己发的：蓝底白字，方向镜像 */
.msg.mine .voice-bar{
  background:var(--brand-grad);border:none;color:#fff;
  border-radius:13px 3px 13px 13px;flex-direction:row-reverse;
  box-shadow:0 5px 16px rgba(47,111,237,.26);
}
.msg.mine .voice-bar .vb-wave i{background:#fff}
.msg.mine .voice-bar .vb-time{color:rgba(255,255,255,.92);margin-left:0;margin-right:auto}
.bubble-file{display:flex;align-items:center;gap:10px;min-width:190px;max-width:244px;padding:10px 12px !important;text-decoration:none;cursor:pointer;transition:.18s}
.bubble-file:hover{transform:translateY(-1px);box-shadow:var(--shadow)}
.bubble-file .fi-ic{width:36px;height:36px;border-radius:10px;background:linear-gradient(135deg,#eef2ff,#e0e7ff);color:#4f46e5;font-size:10px;font-weight:800;letter-spacing:.3px;display:flex;align-items:center;justify-content:center;flex:0 0 auto}
.bubble-file .fi-tx{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}
.bubble-file .fi-nm{font-size:12.5px;font-weight:600;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.bubble-file .fi-ds{font-size:11px;color:var(--text-3)}
.bubble-file .fi-dl{width:25px;height:25px;border-radius:50%;background:var(--brand-light);color:var(--brand);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;flex:0 0 auto}
.msg.mine .bubble-file .fi-ic{background:rgba(255,255,255,.22);color:#fff}
.msg.mine .bubble-file .fi-nm{color:#fff}
.msg.mine .bubble-file .fi-ds{color:rgba(255,255,255,.82)}
.msg.mine .bubble-file .fi-dl{background:rgba(255,255,255,.22);color:#fff}
.msg.mine{flex-direction:row-reverse}
.msg.mine .body{display:flex;flex-direction:column;align-items:flex-end}
.msg.mine .meta{flex-direction:row-reverse}
.msg.mine .bubble{
  background:var(--brand-grad);color:#fff;border:none;border-radius:13px 4px 13px 13px;
  box-shadow:0 6px 16px rgba(47,111,237,.25);
}
.msg.mine .meta .rt{background:#dcfce7;color:#15803d}

/* 编辑器 */
.editor{flex:0 0 auto;background:rgba(255,255,255,.96);backdrop-filter:blur(14px);border-top:1px solid var(--line);padding:9px 18px 13px;position:relative}
.tool-bar{display:flex;align-items:center;gap:2px;margin-bottom:6px}
.tool{width:33px;height:33px;border-radius:9px;display:flex;align-items:center;justify-content:center;color:var(--text-3);font-size:17px;transition:.16s}
.tool svg{display:block;pointer-events:none}
.tool:hover{background:var(--brand-light);color:var(--brand);transform:translateY(-1px)}
.tool.active{background:var(--brand-light);color:var(--brand)}
.tool.recording{background:#fee2e2;color:#dc2626;animation:recPulse 1.1s infinite}
.spacer{flex:1}
.hint-key{font-size:11px;color:var(--text-3)}

/* ---------------- 录音条 / 上传进度 ---------------- */
.rec-bar{display:none;align-items:center;gap:10px;margin:0 0 8px;padding:8px 13px;background:linear-gradient(90deg,#fff1f2,#fff);border:1px solid #fecdd3;border-radius:10px;font-size:12.5px;color:#be123c}
.rec-bar.show{display:flex;animation:popIn .16s ease}
.rec-dot{width:9px;height:9px;border-radius:50%;background:#ef4444;flex:0 0 auto;animation:recPulse 1s infinite}
@keyframes recPulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(.82)}}
.rec-time{font-variant-numeric:tabular-nums;font-weight:700;letter-spacing:.5px}
.rec-tip{flex:1;min-width:0;color:#f43f5e;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.rec-bar button{height:27px;padding:0 13px;border-radius:8px;font-size:12px;font-weight:600;transition:.16s}
.rec-stop{background:#ef4444;color:#fff}
.rec-stop:hover{background:#dc2626}
.rec-cancel{background:#fff;color:#64748b;border:1px solid var(--line)}
.rec-cancel:hover{background:#f1f5f9}

.up-bar{display:none;position:relative;height:25px;margin:0 0 8px;border-radius:9px;background:#eef2f7;overflow:hidden}
.up-bar.show{display:block;animation:popIn .16s ease}
.up-fill{height:100%;width:0;border-radius:9px;transition:width .2s ease;background:linear-gradient(90deg,#3b82f6,#6366f1)}
.up-txt{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;color:#334155}
.input-row{display:flex;gap:10px;align-items:flex-end}
textarea.ta{
  flex:1;min-height:42px;max-height:130px;resize:none;border:1px solid var(--line);border-radius:11px;
  padding:11px 14px;line-height:1.6;background:#fbfcfe;transition:.2s;font-size:13.5px;
}
textarea.ta:focus{border-color:var(--brand);background:#fff;box-shadow:0 0 0 4px rgba(47,111,237,.10)}
.btn-send{
  height:42px;padding:0 20px;border-radius:11px;background:var(--brand-grad);color:#fff;font-size:13.5px;
  font-weight:600;box-shadow:0 6px 16px rgba(47,111,237,.28);transition:.2s;display:flex;align-items:center;gap:6px;
}
.btn-send:hover{transform:translateY(-1px);box-shadow:0 9px 22px rgba(47,111,237,.36)}
.btn-send:disabled{opacity:.5;cursor:not-allowed;transform:none;box-shadow:none}
.emoji-panel{
  position:absolute;bottom:100%;left:18px;margin-bottom:8px;width:308px;background:#fff;border:1px solid var(--line);
  border-radius:14px;box-shadow:var(--shadow-lg);padding:12px;display:none;z-index:30;max-height:225px;overflow-y:auto;
}
.emoji-panel.show{display:block;animation:popIn .16s ease}
@keyframes popIn{from{opacity:0;transform:translateY(6px) scale(.98)}to{opacity:1;transform:none}}
.emoji-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:4px}
.emoji-grid button{
  font-size:21px;padding:5px 0;border-radius:8px;transition:.14s;line-height:1.2;
  /* ★ emoji 专用字体栈：覆盖 Windows/macOS/Android/iOS，避免在缺字体环境渲染成方块 */
  font-family:"Apple Color Emoji","Segoe UI Emoji","Noto Color Emoji",
              "Android Emoji","EmojiOne Color","Twemoji Mozilla",sans-serif;
}
.emoji-grid button:hover{background:var(--brand-light);transform:scale(1.16)}

/* 右侧访客信息 */
.info-col{
  width:288px;flex:0 0 288px;background:var(--card);border-left:1px solid var(--line);
  display:flex;flex-direction:column;overflow-y:auto;position:relative;
}
/* 关闭按钮：桌面端不需要（面板常驻），仅手机端浮层时显示 */
.ic-close{
  display:none;position:absolute;top:10px;right:10px;z-index:2;
  width:30px;height:30px;border-radius:9px;border:1px solid var(--line);background:#fff;
  color:var(--text-2);font-size:14px;line-height:1;align-items:center;justify-content:center;
}
.ic-close:hover{background:#fef2f2;color:var(--danger);border-color:#fecaca}
.ic-head{padding:18px 18px 14px;text-align:center;border-bottom:1px solid var(--line)}
.ic-head img{width:62px;height:62px;border-radius:17px;object-fit:cover;margin:0 auto 10px;background:#e2e8f0}
.ic-head .nm{font-size:14.5px;font-weight:700}
.ic-head .sub{font-size:11.5px;color:var(--text-3);margin-top:4px}
.ic-block{padding:15px 18px;border-bottom:1px solid var(--line)}
.ic-block h4{margin:0 0 11px;font-size:12px;color:var(--text-3);font-weight:600;letter-spacing:.5px;display:flex;align-items:center;gap:6px}
.ic-block h4::before{content:"";width:3px;height:12px;border-radius:2px;background:var(--brand)}
.kv{display:flex;gap:9px;font-size:12.5px;line-height:1.9;margin-bottom:5px}
.kv .k{color:var(--text-3);flex:0 0 62px}
.kv .v{color:var(--text-2);flex:1;word-break:break-all}
.kv .v.strong{color:var(--text);font-weight:600}
.field{margin-bottom:10px}
.field label{display:block;font-size:12px;color:var(--text-2);margin-bottom:5px;font-weight:500}
.field input,.field textarea,.field select{
  width:100%;padding:9px 12px;border:1px solid var(--line);border-radius:10px;background:#fbfcfe;
  transition:.18s;font-size:13px;color:var(--text);
}
.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--brand);background:#fff;box-shadow:0 0 0 3px rgba(47,111,237,.09)}
.field textarea{resize:vertical;min-height:58px;line-height:1.6}
.btn{
  padding:9px 16px;border-radius:10px;font-size:13px;font-weight:600;transition:.18s;display:inline-flex;
  align-items:center;justify-content:center;gap:6px;
}
.btn-primary{background:var(--brand-grad);color:#fff;box-shadow:0 5px 14px rgba(47,111,237,.26)}
.btn-primary:hover{transform:translateY(-1px);box-shadow:0 8px 20px rgba(47,111,237,.34)}
.btn-line{border:1px solid var(--line);background:#fff;color:var(--text-2)}
.btn-line:hover{border-color:var(--brand);color:var(--brand);background:var(--brand-light)}
.btn-danger{background:#fef2f2;color:var(--danger);border:1px solid #fecaca}
.btn-danger:hover{background:var(--danger);color:#fff;border-color:var(--danger)}
.btn-block{width:100%}
.btn-sm{padding:7px 12px;font-size:12.5px;border-radius:9px}

/* 表格 / 管理页 */
.page{flex:1;display:flex;flex-direction:column;overflow:hidden;min-width:0}
.page-head{
  height:62px;flex:0 0 62px;background:rgba(255,255,255,.94);backdrop-filter:blur(14px);
  border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:0 22px;
}
.page-head h2{margin:0;font-size:16px;font-weight:700;flex:1;display:flex;align-items:center;gap:9px}
.page-body{flex:1;overflow-y:auto;padding:20px 22px 30px}
.card{background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:0 2px 10px rgba(23,48,102,.045);overflow:hidden;margin-bottom:18px}
.card-danger{border-color:#fecaca}
.card-head{padding:15px 18px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px}
.card-head h3{margin:0;font-size:14px;font-weight:700;flex:1;display:flex;align-items:center;gap:8px}
.card-body{padding:18px}

.grid{display:grid;gap:14px}
.grid-4{grid-template-columns:repeat(4,1fr)}
.grid-3{grid-template-columns:repeat(3,1fr)}
.grid-2{grid-template-columns:repeat(2,1fr)}
.stat{
  background:#fff;border:1px solid var(--line);border-radius:14px;padding:17px 18px;position:relative;overflow:hidden;
  box-shadow:0 2px 10px rgba(23,48,102,.045);transition:.2s;
}
.stat:hover{transform:translateY(-2px);box-shadow:var(--shadow)}
.stat::after{content:"";position:absolute;right:-16px;top:-16px;width:76px;height:76px;border-radius:50%;background:var(--brand-light);opacity:.65}
.stat .lb{font-size:12.5px;color:var(--text-3);margin-bottom:9px;position:relative;z-index:2;display:flex;align-items:center;gap:6px}
.stat .num{font-size:26px;font-weight:750;letter-spacing:-.5px;position:relative;z-index:2;line-height:1.1}
.stat .lb svg{display:block;flex:0 0 auto;pointer-events:none}
.stat .ft{font-size:11.5px;color:var(--text-3);margin-top:8px;position:relative;z-index:2}
.stat.c-blue .num{color:var(--brand)} .stat.c-green .num{color:var(--ok)}
.stat.c-orange .num{color:var(--warn)} .stat.c-purple .num{color:var(--purple)}
.stat.c-red .num{color:var(--danger)}

table.tb{width:100%;border-collapse:collapse;font-size:13px}
table.tb th{
  text-align:left;padding:11px 13px;background:#f8fafd;color:var(--text-2);font-weight:600;font-size:12.5px;
  border-bottom:1px solid var(--line);white-space:nowrap;position:sticky;top:0;z-index:2;
}
table.tb td{padding:12px 13px;border-bottom:1px solid #f1f5fa;color:var(--text-2);vertical-align:middle}
table.tb tbody tr:hover{background:#fafcff}
table.tb tbody tr:last-child td{border-bottom:none}
.tb-wrap{overflow:auto;max-height:calc(100vh - 260px)}
.mini-ava{width:30px;height:30px;border-radius:9px;object-fit:cover;background:#e2e8f0}
.u-cell{display:flex;align-items:center;gap:9px}
.u-cell .n{font-weight:600;color:var(--text);font-size:13px}
.u-cell .s{font-size:11px;color:var(--text-3);margin-top:2px}

.dot{width:7px;height:7px;border-radius:50%;background:var(--ok);display:inline-block}
.dot.off{background:#cbd5e1}
.pill{font-size:11px;padding:3px 9px;border-radius:99px;font-weight:600;display:inline-block}
.pill.on{background:#dcfce7;color:#15803d}
.pill.off{background:#f1f5f9;color:#64748b}
.pill.warn{background:#fef3c7;color:#b45309}
.pill.blue{background:var(--brand-light);color:var(--brand)}
.pill.purple{background:#f3e8ff;color:#7c3aed}

.toolbar{display:flex;gap:9px;align-items:center;flex-wrap:wrap;margin-bottom:16px}
.toolbar .search{min-width:230px}
.bar-chart{display:flex;align-items:flex-end;gap:10px;height:170px;padding:14px 4px 0}
.bar-col{flex:1;display:flex;flex-direction:column;align-items:center;gap:7px;height:100%}
.bar-wrap{flex:1;width:100%;display:flex;align-items:flex-end;gap:3px;justify-content:center}
.bar{width:44%;border-radius:5px 5px 0 0;background:var(--brand-grad);min-height:3px;transition:.4s;position:relative}
.bar.b2{background:linear-gradient(180deg,#a5c4ff,#7fa9f5)}
.bar-col .lb{font-size:11px;color:var(--text-3)}
.bar-col .vl{font-size:11.5px;font-weight:600;color:var(--text-2)}

/* 弹窗 */
.mask{position:fixed;inset:0;background:rgba(15,23,42,.46);backdrop-filter:blur(3px);display:none;align-items:center;justify-content:center;z-index:100;padding:20px}
.mask.show{display:flex;animation:fadeIn .18s ease}
@keyframes fadeIn{from{opacity:0}to{opacity:1}}
.modal{
  width:100%;max-width:520px;background:#fff;border-radius:18px;box-shadow:var(--shadow-lg);
  animation:popUp .26s cubic-bezier(.2,.9,.3,1.1) both;max-height:88vh;display:flex;flex-direction:column;
}
@keyframes popUp{from{opacity:0;transform:translateY(16px) scale(.97)}to{opacity:1;transform:none}}
.modal-head{padding:19px 22px 15px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;flex:0 0 auto}
.modal-head h3{margin:0;font-size:16px;font-weight:700;flex:1}
.modal-close{width:30px;height:30px;border-radius:9px;display:flex;align-items:center;justify-content:center;color:var(--text-3);font-size:16px;transition:.18s}
.modal-close:hover{background:#f1f5f9;color:var(--text);transform:rotate(90deg)}
.modal-body{padding:20px 22px;overflow-y:auto;flex:1}
.modal-foot{padding:14px 22px 19px;display:flex;gap:10px;justify-content:flex-end;border-top:1px solid var(--line);flex:0 0 auto}
.row-2{display:grid;grid-template-columns:1fr 1fr;gap:13px}

/* 头像上传 */
.ava-pick{display:flex;align-items:center;gap:15px;margin-bottom:16px}
.ava-pick .cur{position:relative}
.ava-pick .cur img{width:70px;height:70px;border-radius:19px;object-fit:cover;background:#e2e8f0;border:1px solid var(--line)}
.ava-pick .cur .edit{
  position:absolute;right:-4px;bottom:-4px;width:26px;height:26px;border-radius:9px;background:var(--brand);
  color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px;cursor:pointer;
  border:2px solid #fff;box-shadow:0 3px 10px rgba(47,111,237,.4);
}
.ava-pick .tip{font-size:12px;color:var(--text-3);line-height:1.7}
.ava-preset{display:flex;gap:8px;flex-wrap:wrap;margin-top:9px}
.ava-preset img{width:40px;height:40px;border-radius:11px;object-fit:cover;cursor:pointer;border:2px solid transparent;transition:.16s}
.ava-preset img:hover{border-color:var(--brand);transform:scale(1.07)}

/* 拖拽排序 */
.drag-row{display:flex;align-items:center;gap:11px;padding:12px 14px;border:1px solid var(--line);border-radius:12px;background:#fbfcfe;margin-bottom:9px}
.drag-row:hover{border-color:#d3e0ff;background:#f7faff}
.drag-handle{cursor:grab;color:var(--text-3);font-size:16px;user-select:none}
.drag-row .txt{flex:1;min-width:0}
.drag-row .q{font-size:13.5px;font-weight:600}
.drag-row .a{font-size:12px;color:var(--text-3);margin-top:3px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* 登录页 */
.login-page{
  height:100vh;height:100dvh;display:flex;align-items:center;justify-content:center;
  background:linear-gradient(135deg,#1e3a8a 0%,#2f6fed 45%,#4f8bff 100%);position:relative;overflow:hidden;padding:20px;
}
.login-page::before{
  content:"";position:absolute;width:620px;height:620px;border-radius:50%;right:-190px;top:-190px;
  background:rgba(255,255,255,.075);
}
.login-page::after{
  content:"";position:absolute;width:440px;height:440px;border-radius:50%;left:-150px;bottom:-160px;
  background:rgba(255,255,255,.06);
}
.login-card{
  width:100%;max-width:400px;background:#fff;border-radius:20px;padding:34px 32px 28px;
  box-shadow:0 30px 80px rgba(9,24,61,.34);position:relative;z-index:2;animation:popUp .4s cubic-bezier(.2,.9,.3,1.1) both;
}
.login-card .logo{width:52px;height:52px;border-radius:15px;background:var(--brand-grad);display:flex;align-items:center;justify-content:center;font-size:25px;margin:0 auto 15px;box-shadow:0 9px 24px rgba(47,111,237,.34)}
.login-card h1{margin:0 0 6px;font-size:20px;font-weight:750;text-align:center}
.login-card .sub{font-size:12.5px;color:var(--text-3);text-align:center;margin-bottom:24px;line-height:1.6}
.login-card .field{margin-bottom:14px}
.login-card .field label{font-size:12.5px}
.login-card .field input{padding:12px 14px;font-size:14px}
.login-err{background:#fef2f2;color:#b91c1c;font-size:12.5px;padding:9px 13px;border-radius:10px;margin-bottom:14px;border:1px solid #fecaca}
.login-foot{text-align:center;font-size:12px;color:var(--text-3);margin-top:18px;line-height:1.9}
.login-foot code{background:#f1f5f9;padding:2px 7px;border-radius:6px;color:var(--brand);font-size:11.5px}

/* toast */
.toast-box{position:fixed;top:20px;left:50%;transform:translateX(-50%);z-index:300;display:flex;flex-direction:column;gap:9px;align-items:center}
.toast{padding:10px 20px;border-radius:11px;background:rgba(15,23,42,.90);color:#fff;font-size:13.5px;box-shadow:0 10px 30px rgba(0,0,0,.24);animation:toastIn .24s ease both;backdrop-filter:blur(10px);max-width:80vw;text-align:center}
.toast.ok{background:rgba(22,163,74,.94)} .toast.err{background:rgba(220,38,38,.94)}
@keyframes toastIn{from{opacity:0;transform:translateY(-12px)}to{opacity:1;transform:none}}

/* lightbox */
.lightbox{position:fixed;inset:0;background:rgba(8,14,28,.88);z-index:200;display:none;align-items:center;justify-content:center;padding:30px}
.lightbox.show{display:flex;animation:fadeIn .18s}
.lightbox img{max-width:92vw;max-height:88vh;border-radius:12px}

/* 移动端 */
.m-menu{display:none}
.m-back{display:none}
.m-tabbar{display:none}

@media (max-width:1180px){
  .info-col{display:none}
  .info-col.show{display:flex;position:fixed;right:0;top:0;bottom:0;z-index:22;box-shadow:-14px 0 50px rgba(15,23,42,.14);width:min(340px,88vw)}
  /* ★ 浮层状态下才需要关闭按钮 */
  .info-col.show .ic-close{display:flex}
}
@media (max-width:900px){
  .nav{width:76px;flex-basis:76px}
  .nav-item{width:50px;height:50px;font-size:10px}
  .list-col{width:260px;flex-basis:260px}
}

/* ================= 手机端：两个后台统一为「侧栏导航」 =================
   ★ 手机端保留左侧图标侧边栏（与电脑端一致的导航方式），不使用底部 Tab 栏。
     · 会话列表页 = 顶部大标题 + 搜索 + 状态筛选
     · 点进某个会话后，整屏显示聊天（左上角返回）
     · 客服后台（/admin）与总后台（/super）保持一致，仅侧栏宽度略有差别
   ==================================================================== */
@media (max-width:768px){
  /* 左侧导航：手机端保留但收窄，始终可见可用 */
  .nav{
    width:62px;flex-basis:62px;padding:8px 0;
    padding-top:calc(8px + env(safe-area-inset-top));
    padding-bottom:calc(8px + env(safe-area-inset-bottom));
  }
  .nav-logo{font-size:19px;margin-bottom:8px}
  .nav-item{width:46px;height:46px;font-size:10px;gap:2px}
  .nav-item .ic svg{width:18px;height:18px}
  .nav-foot{margin-top:auto;padding-top:6px}
  .nav-ava{width:34px;height:34px}
  .nav-item.logout{width:46px;height:40px}

  /* ---------- 会话列表页：还原参考图样式 ---------- */
  .list-col{width:100%;flex:1;border-right:none;background:var(--bg,#f5f8fd)}
  .lc-head{padding:calc(14px + env(safe-area-inset-top)) 16px 12px;background:transparent;border-bottom:none}
  .lc-title h2{font-size:19px;font-weight:700}
  .lc-count{font-size:14px;color:var(--text-3);font-weight:500}
  .lc-head .search{margin-top:12px;height:42px;border-radius:12px}
  .lc-head .search input{font-size:14px}
  .lc-body{padding:0 12px 12px}

  .chat-col{display:none}
  .wb.show-chat .list-col{display:none}
  .wb.show-chat .chat-col{display:flex}

  /* ---------- 聊天页 ---------- */
  .cc-head{height:56px;flex-basis:56px;padding:0 12px;gap:9px}
  .cc-head .av img{width:34px;height:34px;border-radius:10px}
  .cc-name{font-size:14px}
  .cc-sub .hide-m{display:none}
  .m-back{display:flex !important;align-items:center;justify-content:center;
          width:32px;height:32px;flex:0 0 32px;border-radius:9px;
          background:#f1f5f9;color:var(--text-2);font-size:16px;margin-right:2px}
  .msgs{padding:14px 11px 8px}
  .msg .ava{width:33px;height:33px;flex-basis:33px;border-radius:9px}
  .msg .body{max-width:80%}
  .bubble{font-size:14px;padding:10px 13px}
  .bubble img{max-width:170px}
  .bubble-media video{max-width:190px;max-height:230px}
  .bubble-audio{min-width:0;width:100%}

  /* 工具条横向可滚，按钮全部露出 */
  .editor{padding:7px 10px calc(9px + env(safe-area-inset-bottom))}
  /* 协作关闭时打开同事会话：编辑区只读灰显 */
  #editor.ro{opacity:.55}
  .tool-bar{gap:2px;overflow-x:auto;overflow-y:hidden;-webkit-overflow-scrolling:touch;scrollbar-width:none}
  .tool-bar::-webkit-scrollbar{display:none}
  .tool{flex:0 0 auto;width:36px;height:36px}
  .hint-key{display:none}
  .emoji-panel{left:10px;right:10px;width:auto;bottom:calc(100% - 2px)}

  /* ---------- 其它页面（客户/历史/我的/设置等） ---------- */
  .page-body{padding:14px 14px calc(20px + env(safe-area-inset-bottom))}
  .page-head{padding:calc(12px + env(safe-area-inset-top)) 14px 12px;height:auto;flex-basis:auto;flex-wrap:wrap;gap:8px 10px}
  .page-head h2{font-size:15px;flex:0 0 auto;min-width:0;white-space:nowrap}
  .page-head #pageExtra{flex:1 1 100%;order:3;font-size:11.5px !important;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .page-head .ibtn{flex:0 0 auto}
  .card-head{padding:13px 14px;flex-wrap:wrap;gap:9px}
  .card-head h3{font-size:13.5px}
  .card-body{padding:14px}
  .grid-4,.grid-3,.grid-2{grid-template-columns:1fr 1fr}
  .ibtn .txt{display:none}
  /* ★ 结束按钮保留文字：⏻ 图标手机端不渲染，纯图标会变成看不懂的空白块 */
  .ibtn.danger .txt{display:inline}
  .ibtn{padding:0 10px}
  .row-2{grid-template-columns:1fr}
  .modal{max-width:100%;width:100%;margin:0;border-radius:18px 18px 0 0}
  .mask{align-items:flex-end;padding:0}
  .modal-body{max-height:66vh}

  /* ---------- 表格：横向滚动，禁止逐字竖排 ---------- */
  .tb-wrap{
    overflow-x:auto;overflow-y:auto;
    -webkit-overflow-scrolling:touch;
    max-height:calc(100vh - 250px);
  }
  table.tb{width:auto;min-width:100%;white-space:nowrap}
  table.tb th,table.tb td{padding:10px 12px;font-size:12.5px;white-space:nowrap}
  /* 头像+昵称列给足宽度，否则昵称会被逐字挤成竖排 */
  table.tb td:first-child,table.tb th:first-child{min-width:132px}
  table.tb td .u-cell{white-space:nowrap}
  table.tb td .u-cell .n{white-space:nowrap}
  table.tb td .u-cell .s{white-space:nowrap}
  /* 操作按钮不换行 */
  table.tb td .btn,table.tb td .btn-sm{white-space:nowrap}

  /* ---------- 底部 Tab 栏：已废弃（两个后台统一用侧栏导航） ---------- */
  .m-tabbar{display:none !important}

  /* ============================================================
     ★ 总后台（/super）：手机端同样使用侧栏导航
       内容区正常铺排；列表页 / 聊天页切换逻辑与客服后台一致
     ============================================================ */
  .wb-super .list-col{width:100%;flex:1;border-right:none}
  .wb-super .page-body{padding:14px 14px calc(20px + env(safe-area-inset-bottom))}
  .wb-super .lc-head{padding:calc(14px + env(safe-area-inset-top)) 16px 12px}
  .wb-super .m-back{display:flex !important}

  /* ---------- ★ 总后台：表格改为「卡片式横向滚动」 ----------
     之前 .card-body 直接裁掉了右半边表格，「操作」列完全点不到。
     这里让 .tb-wrap 成为横向滚动容器，并给出滑动提示。 */
  .wb-super .tb-wrap{
    overflow-x:auto !important;-webkit-overflow-scrolling:touch;
    scrollbar-width:thin;
  }
  .wb-super .tb-wrap::-webkit-scrollbar{height:5px}
  .wb-super .tb-wrap::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:99px}
  .wb-super table.tb{min-width:100%;width:max-content}
  /* 表格里的操作按钮在小屏容易被压扁，禁止换行并给足点击区 */
  .wb-super table.tb td .btn,
  .wb-super table.tb td .btn-sm{padding:6px 10px;font-size:12px;white-space:nowrap}
  .wb-super table.tb td .btn + .btn{margin-left:4px}

  /* ---------- ★ 总后台：数据看板卡片在手机上两列铺满 ----------
     之前 grid-4 在窄屏只给一列，卡片右侧大片留白 */
  .wb-super .grid-4{grid-template-columns:1fr 1fr;gap:10px}
  .wb-super .grid-3{grid-template-columns:1fr 1fr;gap:10px}
  .wb-super .stat{padding:13px 14px}
  .wb-super .stat .num{font-size:24px;line-height:1.2}
  .wb-super .stat .lb{font-size:12px}

  /* ---------- ★ 总后台：引导问答行改为纵向卡片 ----------
     之前 .drag-row 是单行 flex，窄屏下问题文字被挤成「一字一行」竖排 */
  .wb-super .drag-row{flex-wrap:wrap;gap:8px;padding:12px;align-items:flex-start}
  .wb-super .drag-row .txt{flex:1 1 100%;order:-1;min-width:0}
  .wb-super .drag-row .q{white-space:normal;word-break:break-word;line-height:1.45}
  .wb-super .drag-row .a{white-space:normal;word-break:break-word;line-height:1.5}
  .wb-super .drag-handle{display:none}
  .wb-super .drag-row .pill{font-size:11px;padding:3px 8px}
  .wb-super .drag-row .btn{padding:5px 10px;font-size:12px;flex:1 1 auto;justify-content:center}

  /* ---------- ★ 总后台：工具栏按钮换行 + 占满宽度 ---------- */
  .wb-super .toolbar{flex-wrap:wrap;gap:8px}
  .wb-super .toolbar .btn{flex:0 0 auto}
  .wb-super .toolbar > span[style]{flex:1 1 100%;font-size:12px !important;line-height:1.5}

  /* ---------- ★ 总后台：会话头部操作按钮不溢出 ---------- */
  .wb-super .cc-actions{gap:4px}
  .wb-super .cc-actions .ibtn{padding:0 8px}
  /* 手机端显示「信息」按钮（点开访客信息浮层）；4 个图标按钮可横向滚动确保全点到 */
  .wb-super #btnInfo{display:inline-flex}
  .wb-super .cc-actions{overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch}
  .wb-super .cc-actions::-webkit-scrollbar{display:none}
}

@media (max-width:520px){
  .grid-4,.grid-3,.grid-2{grid-template-columns:1fr}
  .toolbar{gap:7px}
  .toolbar .search{min-width:0;flex:1}
  .stat .num{font-size:22px}
  .nav{width:56px;flex-basis:56px}
  .nav-item{width:42px;height:42px;font-size:9.5px}
  .nav-item .ic svg{width:17px;height:17px}
}